Effective Date: 01.01.2025
These Terms and Conditions (“Agreement”) govern your use of services and products provided by YIN LEADING LEONA Ltd., operated by Sara Erb, including coaching services, digital products, events, and educational content. By accessing or purchasing any of our services or products, you agree to be bound by these terms.
1. Services Covered
These Terms apply to the following offerings:
- One-on-One Coaching (8-month transformational guidance) – governed by a separate Coaching Agreement
- Certification Program – Embodiment & Leadership Coach Training (online)
- Workshops & Masterclasses – online and in person
- Retreats – online and offline
- Digital Products – including online programs and downloads
- Books – sold exclusively via Amazon (subject to Amazon’s terms)
2. Booking & Payment
- All services must be booked in advance via our website, email, or designated platform.
- Prices are stated in EUR (or as specified) and may be subject to VAT.
- Payment methods include bank transfer, credit card, PayPal, or through third-party platforms.
- Your participation is confirmed only after full payment or deposit (if applicable) is received.
For coaching certifications and retreats:
Payment plans may be offered under separate terms. Non-payment may result in revoked access.
3. Cancellation & Refund Policy
Coaching Programs (1:1 & Certification):
- A separate Coaching Agreement outlines cancellation terms.
- Generally, coaching programs are non-refundable once started due to the nature of the commitment.
Workshops, Masterclasses & Retreats:
- You may cancel up to 14 days before the event for a partial refund (minus admin fees).
- Cancellations made less than 14 days before the start are non-refundable.
- You may transfer your ticket to another person by written request.
Digital Products:
- Due to their instant nature, digital products are non-refundable once purchased.
Books:
- Refunds and returns are managed via Amazon’s policies.
4. Certification Disclaimer
Participation in the Embodiment & Leadership Coach Training does not guarantee business success or income. Certification is awarded upon full participation and fulfillment of required assignments. We reserve the right to withhold certification if standards are not met.
5. Intellectual Property
All materials, methods, recordings, and content provided in coaching, trainings, or products are the intellectual property of YIN LEADING LEONA Ltd. and Sara Erb.
You may not reproduce, distribute, sell, or publicly share any content without explicit written consent.
6. Your Responsibility
You understand that coaching and training services:
- Are not a substitute for medical, psychological, or legal advice
- Require your full personal responsibility for decisions and actions taken
- Involve emotional, personal, or spiritual exploration which you enter voluntarily
If you are under medical or psychiatric care, please consult your provider before enrolling.
7. Confidentiality
We respect your privacy and confidentiality in all private sessions, group trainings, and communication, except where disclosure is legally required.
Participants in group containers agree to uphold confidentiality for the safety of the group.
8. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
- Our total liability is limited to the amount you paid for the service or product in question.
9. Changes and Modifications
We reserve the right to update these Terms and Conditions at any time. Continued participation after updates constitutes acceptance of the new terms.
10. Governing Law
This Agreement is governed by the laws of Cyprus, unless EU consumer protections apply.
11. Contact
YIN LEADING LEONA Ltd.
Leontiou A 179, Leontiou Center Block B
3022 Limassol, Cyprus
Email: sara.erb@saraerb.at
Website: https://saraerbofficial.com